When I am ignorant and I ask a question, usually there is a deeper question there. Don’t be satisfied at the surface.
And when people ask me a question, be sensitive that there is a deeper question there.
It might be technical. Or it might be emotional. There is always something beneath the surface. Look for that something, in myself when I search for an answer. And try to answer that something beneath the surface for the other person, if I am asked for an answer.